Legal
Cookie Policy
Last updated: 24 October 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about your visit, such as your login state or preferences.
2. How ServiceLink Uses Cookies & Storage
ServiceLink is a Progressive Web App (PWA) that relies primarily on browser storage mechanisms rather than traditional cookies. Here is what we use and why:
Login session — user and authToken
When you log in, your profile (user) and a signed login token (authToken) are stored in your browser. With “Remember me” they are kept in localStorage; otherwise in sessionStorage, which is cleared when you close the tab. The token proves to our servers that requests come from you, expires after 7 days, and is removed when you log out. It is never sent to third parties.
Category: Essential — cannot be disabled
sessionStorage — Form & Navigation State
Temporary data such as the service listing form draft (formDetails, selectedCategory), the currently selected service (selectedServiceId) and, when you open a personalised listing link from our email, that link's account details (leadId, leadUserId, leadAuthToken) are stored in sessionStorage. This data is cleared when you close the browser tab, and the listing draft is also cleared once you submit it.
Category: Essential — cannot be disabled
localStorage — Lead Modal Preference
If you have seen the “List your business” popup, we store a flag (sl_lead_modal_seen) so it is not shown again on future visits.
Category: Functional
localStorage — Your Preferences
Your saved favourite listings (one list per account), your recent searches (sl_recent_searches) and, for businesses, the count of new enquiries (sl_new_leads_count) are kept so the site remembers them between visits. We also cache the current plan limits (planLimits) so pages load correctly; this contains no personal data.
Category: Functional
Google Sign-In
If you use “Sign in with Google”, Google may set its own cookies as part of the authentication flow. These are governed by Google's Privacy Policy.
Category: Third-party
Stripe
When you visit a Stripe-hosted payment page, Stripe may set cookies for fraud prevention and session management. These are governed by Stripe's Privacy Policy.
Category: Third-party
3. What We Do Not Use
- We do not use advertising or tracking cookies.
- We do not use analytics cookies (e.g. Google Analytics).
- We do not sell or share cookie data with third parties for marketing purposes.
4. Managing Storage & Cookies
You can clear localStorage and sessionStorage at any time through your browser's developer tools or privacy settings. Note that clearing localStorage will log you out of ServiceLink.
You can also block or delete cookies through your browser settings. Essential storage is required for the Platform to function correctly.
5. Contact
For questions about this policy, contact us at hello@servicelink.ie.